Frequently Asked Questions

Have questions? We’ve got answers.

501 Napoleon Ave., New Orleans, LA 70115

Tipitina’s is a world famous music venue located at the corner of Napoleon Avenue and Tchoupitoulas Street in Uptown, New Orleans, Louisiana.

Street parking is available.

Tickets are available online at and on the Tipitina’s website on any show page.

To purchase tickets in person, please visit Tipitina’s during box office hours which are Monday through Friday, from 10am to 4:30pm*.

For more ticketing and box office questions, please email or call the box office at (504) 895-8477.

All tickets are non-refundable.

All shows are standing room only, unless otherwise noted on the show pages on and

We accept cash, Master Card, Discover, Visa and American Express.

All shows are 18 and up, unless otherwise noted on our website. Show pages on or Ticketweb will indicate specific show age requirements. Everyone must have a ticket to enter the venue.

ID is required to pick up Will Call tickets. Will Call tickets can be picked up at the box office, Monday-Friday, 10am-4:30pm or the night of show when the doors open. Door times are listed on the show pages at or Ticketweb.

As required by law, everyone must have a valid, government issued photo ID to enter the venue. All guests must be 21 years of age to purchase and consume alcohol.

No, smoking or vaping is prohibited anywhere inside the venue.

Yes, however all bags will be subject to search upon entry. Tipitina’s does not allow food or outside drink brought into the venue, nor does it provide a bag check. Guests are responsible for their own belongings.

Professional cameras, cameras with detachable lenses and camera rigs are not allowed inside the venue.

Please call the Tipitina’s main line at (504) 895-8477 to inquire about lost items.

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