Frequently Asked Questions

Have questions? We've got answers.

WHERE IS TIPITINA’S LOCATED?

501 Napoleon Ave., New Orleans, LA 70115

Tipitina’s is a world famous music venue located at the corner of Napoleon Avenue and Tchoupitoulas Street in Uptown, New Orleans, Louisiana.

Directions

Take I-10 East or West. Exit at 90 West (Claiborne Ave). Proceed 1 1/2 miles down S.Claiborne. Take a left at Napoleon Avenue. Proceed to the end of Napoleon. Tipitina’s will be on your left.

OR

Take the Tchoupitoulas exit west (heading away from Downtown) from Hwy 90/the Pontchartrain Expressway. Proceed up Tchoupitoulas St. for approximately 3 miles. Tipitina’s will be on your right at the corner of Napoleon Ave.

WHAT ARE MY PARKING OPTIONS?

Street parking is available.

HOW CAN I PURCHASE TICKETS TO A SHOW?

Tickets are available online at ticketweb.com and on the Tipitina’s website on any show page.

To purchase tickets in person, please visit Tipitina’s during box office hours which are Monday through Friday, from 10am to 4:30pm*.

For more ticketing and box office questions, please email info@tipitinas.com or call the box office at (504) 895-8477.

All tickets are non-refundable.

ARE CONCERTS GENERAL ADMISSION OR RESERVED SEATING?

All shows are standing room only, unless otherwise noted on the show pages on www.tipitinas.com and www.ticketweb.com.

WHAT ARE MY PAYMENT OPTIONS?

We accept cash, Master Card, Discover, Visa and American Express.

WHAT IS THE AGE LIMIT?

All shows are 18 and up, unless otherwise noted on our website. Show pages on www.tipitinas.com or Ticketweb will indicate specific show age requirements. Everyone must have a ticket to enter the venue.

IS ID REQUIRED FOR WILL CALL?

ID is required to pick up Will Call tickets. Will Call tickets can be picked up at the box office, Monday-Friday, 10am-4:30pm or the night of show when the doors open. Door times are listed on the show pages at tipititinas.com or Ticketweb.

DO I NEED TO BRING AN ID?

As required by law, everyone must have a valid, government issued photo ID to enter the venue. All guests must be 21 years of age to purchase and consume alcohol.

CAN I SMOKE INSIDE THE VENUE?

No, smoking or vaping is prohibited anywhere inside the venue.

ARE BAGS ALLOWED?

Yes, however all bags will be subject to search upon entry. Tipitina’s does not allow food or outside drink brought into the venue, nor does it provide a bag check. Guests are responsible for their own belongings.

CAN I BRING MY CAMERA?

Professional cameras, cameras with detachable lenses and camera rigs are not allowed inside the venue.

DO YOU HAVE A LOST AND FOUND?

Please call the Tipitina’s main line at (504) 895-8477 to inquire about lost items.

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